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Type: Customer Service

Had my bridesmaid dress altered here and they did such a fantastic job, the finish on the hem is perfect. The man who served me was very kind and professional. They charged me a very affordable price and the job was finished in less than a week. Thank you!

10/10 – Opal alterations provide a high quality service whether it involves tailoring or dry cleaning. They are accommodating of specific needs, have a very fast turnaround, produce high quality work and the staff are very friendly. Highly recommend to all!

The service provided by Opal alterations was above excellent & more then met my expectations. My sons suit arms and legs needed to be taken up before his formal on the following Tuesday night. I dropped them in on the Saturday morning; the alterations were completed & his suit was ready to be collected on the Monday (1 day earlier then needed or expected). The alteration was professional, looked perfect & you can not tell it has been altered at all. The Customer Service here is excellent & their work is amazing. I will definitely be using them for any future alterations I require & recommend they be anyones 1st & only choice. 10 out of 10 for customer service, quality of work & 20 out of 10 for speed considering this time of year is extremely busy with School Formals and events requiring formal dress. Thanks Guys

First of all the customer service is fantastic. I was introduced to Opal from a friend to try them out. The alterations was perfect. I have been a customer ever since. I wouldn’t take any alterations to anyone else.
Again I brought my suit pants in late Saturday afternoon and I am able to pick it up Sunday morning.

uinely amazing service. Excellently priced with a great turnaround time. Will definitely use again.

Excellent service provided in both a professional and timely manner. If allowed me to have a business dress tailored in less than 24 hours. Very impressed.

Terms & conditions

  • Pricing - Our mobile service prices are the same as in-store prices. Orders can be a combination of alterations and dry cleaning. Click Here to see our extremely competitive prices.
  • Appointments - We have 2 types of appointments; standard and window appointments. Standard appointments are regular appointments at your chosen day/time. Window appointments are flexible and will be within a 2 hour time-window that you choose.
  • Payment - Invoices can be paid online before delivery or at the drop off time via Eftpos/Card or Cash to ensure customer satisfaction. We do not collect/Store any credit card details. If you are not going to be home for delivery and would like us to leave your garment at your designated area please make sure payment is made before delivery, otherwise delivery can not be made and a re-delivery fee of $25.00 will apply.
  • Re-Delivery - $25.00 surcharge will apply if you miss your delivery. We can always pick-up and drop off your items at a designated spot if you will not be home for the delivery and agree to it at time of booking.
  • Quotes - You can always contact us for quotes on orders you are not sure about.
  • Quality 100% Guaranteed - Opal is the highest rated Alterations and Dry Cleaning service provider in Canberra, customer satisfaction is our top priority. Thank you.
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Terms & Conditions
  • Pricing - Our mobile service prices are the same as in-store prices. Orders can be a combination of alterations and dry cleaning.
  • Appointments - We have 2 types of appointments; standard and window appointments. Standard appointments are regular appointments at your chosen day/time. Window appointments are more flexible and will be within a 2 hour time-window that you choose.
  • Payment - Invoices can be paid online before delivery or at the drop off time via Eftpos/Card or Cash to ensure customer satisfaction. If you are not going to be home for delivery and would like us to leave your garment at your designated area please make sure payment is made before delivery, otherwise delivery can not be made and a full re-delivery fee will apply.
  • Re-Delivery - Full pick-up and delivery fee will apply for re-delivery. We can always pick-up or drop off your items at a designated spot if you will not be home for the appointment and agree to it at the time of booking.
  • Quality 100% Guaranteed - Opal Alterations is the highest rated Alterations and Dry Cleaning service provider in Canberra, customer satisfaction is our top priority.