Type: Customer Service

Great staff, great efficiency, great price, the suit I had tailored fits perfectly, my first time coming here and I couldn’t find a flaw

The staff were courteous and quick, sticking to the 30 minutes, and took great care with the delicate fabric my pants were made from.
Very happy – will be back here for all of my future alterations!

They provided excellent customer service, quality & affordability. I highly recommend them.

As a first time customer, I found the manager to be knowledgeable, he listened to the request carefully, was efficient had excellent customer service and professionalism. I hope in the future Opal might open a branch in south Canberra in the future as there is only one tailor in Manuka who is no where near as good!

Very impressed. OpalAlter returned my clothes quickly and for a reasonable price. Very friendly team who remember and care for their customers. Would return again

I have used the services of Opal Alterations on three occasions. I found both the very friendly service and the workmanship to be of the highest standard. I highly recommend them and will definitely be using the service again.

First time customer but was very impressed with the service I received. The job was done very well and I was pleasantly surprised with how quickly the job was done. They also kept me informed of the progress of my job and were very friendly and professional at all times. Will certainly be going back in the future!

Opal Alterations bent over backwards to do some embroidery I needed done a couple of days before Christmas. They were professional, friendly and I highly recommend their services. Ten out of ten from me. Highly recommended.

First time using your service and I am thrilled with the results. Your staff are friendly and professional and I was quite surprised that my pants were hemmed and returned to me in less that 24hrs. My pants were perfect and the quality of work was immaculate. Extremely good value for a reasonable price. I highly recommend Opal Alterations.

I went to get my pants’ elasticated band fixed, which they quickly and easily did for me. Their customer service is very polite and understanding, and I was only charged $24 which I think is quite reasonable 🙂